Franchised, Familiar, and Forgettable? University Heights Mall’s New Appetite

University Heights MallAlthough University Heights Mall is no longer what it was more than five years ago, if not a decade, the new façade of tall, looming structures stacked over lived-in space feels sterile and uninviting. What replaced it lacks the charm I grew up with: the roundabout staircases, the awkward corners, the small-town feel that made the mall feel human. No, I’m not asking to live forever in some nostalgic loop, but when news broke that the property had been sold to an American firm, my heart sank for good reason.

There used to be smaller brunch spots and a sense of community here, back when Gauntlet Games occupied the space. These were places run by people you recognized, places that felt rooted. Now, as glass-and-concrete buildings near completion and independent eateries quietly vanish, the corporate blueprint becomes impossible to ignore. What made this area distinct is being flattened into something efficient, repeatable, and ultimately disposable. When local businesses are replaced almost entirely by franchise food operations, the direction isn’t subtle. The decision has already been made.

With the arrival of Kinton Ramen, Chipotle, and Ono Poké & Grill in the new centre, brand loyalty replaces discovery. Fans of these names know exactly what they’re getting before they arrive, which is precisely the point. These operations anchor the ground floor, apartment towers stacked neatly above them, creating a self-contained ecosystem where residents are encouraged to spend without ever leaving the building. The smell of hot food drifting upward isn’t accidental; it’s part of the design.

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